SHIPPING & DELIVERY

Stock Availability

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and We will not be able to fulfill all your items at the time of purchase. In this instance, We will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for Us to process a refund.

Shipping Costs

We offer Free Shipping Costs on all orders.

Sales Tax

Sales tax is included in the item's price.

Transit Time Domestically

Generally, Domestic shipments are in transit for 3-5 business days.

Dispatch Time

Orders will be dispatched within 2 days of payment of the order.

We operate on Monday-Friday during standard business hours, except on national holidays at which time we will be closed, unless stated otherwise. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please email Us at diamondapothecary@gmail.com, so that we can conduct an investigation.

Tracking Notifications

Upon dispatch, we will provide either a tracking link or number if available by the shipping provider.

Returns, Refunds, and Exchanges

Our returns, refunds, and exchanges which also govern your visit to Our Site, can be found at Returns & Refunds.

Change Of Delivery Address

For a change of delivery address requests, please email Us at diamondapothecary@gmail.com or call 817-204-9126. We can change the address at any time before the order has been packaged.

General

If you do not comply with any of the above conditions, We reserve the right to refuse shipment or delivery or to impose different or additional conditions.


Last Updated: June 7, 2021